iNew I6000 Advanced Full HD Android Quad Core Mobile Phone RAM 2GB Dual Camera 32GB

Questions on iNew I6000 Advanced Full HD Android Quad Core Mobile Phone RAM 2GB Dual Camera 32GB

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• From alex bialy at 4/16/15 5:20 AM
  • how to make hard reset to inew i6000?
  • iNew Mobile:
    Thank you for your mail.
    Please try to reset your device to factory mode: Setting-backup&reset -Factory Data Reset,if it still can not work,please update the firmware from computer,it will be figured out.
    
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• From Victor Xerri at 1/24/15 9:03 AM
  • Hi,
    
    I own an i6000 advanced version, can you please specify when will the software update to version 4.4, be available?
    
    Thanks.
  • iNew Mobile:
    Thank you for your mail.
    We will update the firmware ROM on our website,please update the firmware.
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• From santy pistol at 12/4/14 4:17 AM
  • which country is the owner of this company
  • iNew Mobile:
    Thank you for your mail.
    iNew Mobile based on China.
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• From Griesemer at 11/26/14 11:42 AM
  • Sehr schlechter Kundendienst. Hier wird man vorgefertigten Antworten abgespeist. Vor 8 Wochen Handy wegen eines defektes zurück geschickt. Ständig nur ausreden der Mitarbeiter. Auf Nachrichten an den Support wird auch nicht mehr geantwortet. Mir reicht es jetzt echt. Eine Anzeige wird, wenn ich keine Antwort bis 27.11.2014 erhalte , folgen.
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From Saigo Doun at 11/24/14 7:42 AM
  • thank you really for this great phablet i love it i just got it few days ago and i test everything in it which is make me feel happy and comortable even though its not having update yet for newer android versions i downloaded KK launcher and its more than awsome looking on I6000 advanced make me feel more happy and make it look more cute really .... really guys this phone its more matching with KitKat make it looking like sexy and attractive ... i believe i6000 can go on kitkat because there is many other phone less performence can go on kitkat so inew i6000 which is more powerful more than Mega 6.3 for sure i6000 adganced can do it .... i am testing it heavy using + many apps and big games such as asphalt 8 , call of duty ... its all working like silk .... and all calling and messaging apps such as line , tango , viber , whatsapp , facebook all working good together no hang nothing mentioned no overheart no battery drain battery last with me for 1 day and half on middle to heavy use but if i use it normal to low usage i believe it will go for 3 or 2 full days .... Inew company thank you for this beautiful gift you sent to me i will not say i bought it because its really like a gift for its cheap price ... thanks so much again and waiting new updates specially jumping to kitkat :)
  • iNew Mobile:
    Thank you for your mail.
    We will release the firwmare ROM onour website,please update the firmware ROM.
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• From anna at 11/18/14 3:27 PM
  • I reinstall (format) my inew 6000 and now I don"t have internet access and I can't send mms.
    please help me because this is a very big problem
  • iNew Mobile:
    Thank you for your mail.
    Please try choose Setting==>>reset your phone.
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• From Daniel at 11/5/14 3:05 AM
  • I have just bought myself this lovely phone inew i6000.
    I have not yet switched it on for fear of damaging or reducing the life span of the battery.
    My question is, do i need to switch it on and empty the battery power in it before charging it first or, i put it on charge before switching it on?
    I ask so because people advice differently.
    Please help.
    
  • iNew Mobile:
    Thank you for your mail.
    No,iNew I6000 Phone come with Li-ion Battery.
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• From cesar rodriguez at 10/30/14 1:15 PM
  • please, it's already the second time I call because I urgently need glass replacement for my phone, very poor service, negative feedback if no solution
  • iNew Mobile:
    Thank you for your mail.
    When we release the firmware ROM,we will update on our website,any question please tell us.
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• From jason mcgarvey at 10/25/14 9:34 AM
  • hi were do i get a new screen for my inew i6000 as my one is cracked
  • iNew Mobile:
    Thank you for your mail.
    We will release iNew I6000 Screen on our website,any question please tell us.
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• From Bob (US) at 10/24/14 6:30 AM
  • Hi,
    
    Can this phone be upgraded to Android 5.0?
    
    Thanks,
    Bob
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone do not support up to Android 5.0
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• From Salman Faysal at 10/23/14 2:45 AM
  • How can I get this phone in Bangladesh?
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Bandladesh.
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• From tommy at 10/17/14 10:17 AM
  • Why is the i6000 kept auto unmounting the micro sd card even I was repeating replaced by a brand new micro sd card when the phone prompted me to
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reset your phone.
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• From Derrick at 10/16/14 3:04 PM
  • Cricket wireless is now a GSM network now owned by At&t network so can my inew I6000 work with 3g service and not 2g service only on At&t or cricket wireless or simple mobile
  • iNew Mobile:
    Thank you for your mail.
    We will release the guide on our website,any question please tell us.
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• From Derrick at 10/16/14 2:28 PM
  • do you have any inew 6000 phones that wcdma has all frequencies like 850/900/1700/1900/2100
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone support WCDMA 850/2100MHz Network.
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• From Derrick at 10/16/14 2:25 PM
  • in comparison with the latest smartphones such as the iPhone 6 & 6plus. and the galaxy note 4 & the samsung S5 they have 16mp camera will you upgrade
  • iNew Mobile:
    Thank you for your mail.
    We will release the compare on our website,any question please tell us.
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• From Roberto at 10/16/14 11:02 AM
  • Hi, have you solved touchscreen problems, the most annoyng is that it's write random characters and open/close programs without touch the screen ? In some your past reply at other customer suggest an firmware update, but where can I pick ?
    Regards -Roberto-
  • iNew Mobile:
    Thank you for your mail.
    Yes,please update the firmware ROM.
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• From Dwane at 10/5/14 6:00 PM
  • How long does it take to get the phone after it is ordered?
  • iNew Mobile:
    Thank you for your mail.
    We will update the tracking number in one or two business days when we got your payment.
  • Do you find this question helpful?  Yes   No
• From Akhi at 10/5/14 11:02 AM
  • I broke the screen on my inew i6000. The touch screen works but it is cracked. Do you sell replacement screen?
  • iNew Mobile:
    Thank you for your mail.
    Now we do not support parts selling,and w will release on our website,please check our mail.
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• From Desiree at 9/27/14 8:18 AM
  • Can the unlocked iNew i6000 Advanced use Virgin Mobile Service or Boost Mobile Service?
  • iNew Mobile:
    Thank you for your mail.
    All our iNew Mobile Phone are unlocked Android Smart Phone.
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• From Smitty Slumdog at 9/26/14 11:30 PM
  • Is this phone in english? and can this phone be used with Sraight Talk (AT&T)
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone come with English and support Straight Talk.
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• From andré at 9/18/14 10:16 AM
  • j"ai acheté un iNEW i6000 MTK6589t 2Gb de RAM 32Gb de ROM
    chez FOCALPRICE.
    Mon appareil photo ne marche que pour l'avant (5 MPi) et ne fonctionne pas
    sur l'arrire 13 MPi.
    Pouvez vous m'envoyer un lien valide pour que je puisse flasher le firmware.
    Merci
    
    
  • iNew Mobile:
    Thank you for your mail.
    When we release the firmware ROM,we will email you.
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• From Fosti at 9/14/14 5:54 AM
  • Can you connect a hard drive to the phone or a USB?
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone support OTG function.
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• From Manuel at 9/4/14 8:20 AM
  • Do you have some model that we can use in Center America, In Panamá ?
    
    We like this cellphone but it doesn´t have the band that we need it. These are the band:
    2G GSM 850/900/1800/1900MHz
    3G 850/1900/2100
    3G UMTS B1, B2, B5
    
    Thanks for your comments.
    
    
  • iNew Mobile:
    Thank you for your mail.
    When we got new iNew I6000 Phone in stock,we will update on our website.
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• From Rüdiger Mützel at 9/1/14 4:50 AM
  • Hello,
    
    the link http://www.inewmobile.com/blog/) doesn´t work to download new firmware for inew I6000?
    
    What can I do to get the newest firmware?
  • iNew Mobile:
    Thank you for your mail.
    We will release the firmware ROM on our website,any question please tell us.
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• From Anthony Mexas at 8/31/14 10:25 AM
  • Hello,
    My inew i6000 (advanced 2Gb/32Gb) has the firmware was dated 20131128.
    06v20_v89t_cxq2_fhd_inew_20131128.
    I'm looking for this firmware but i can't find it in your site.
    Please inform me where i will find it or advice to a newer firmware so.
    
    Thanks in advance.
  • iNew Mobile:
    Thank you for your mail.
    We will release the firmware ROM on our website.
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• From Rüdiger at 8/27/14 12:50 AM
  • Hello, my new I6000 works perfect, except telephone conversation. It´s very difficult to hear the income call over the loudspeaker. It´s too silent, even the volume is on max. How can I increase the noise of incoming calls?
  • iNew Mobile:
    Thank you for your mail.
    We will update the latest firmware ROM on our website,any question please tell us.
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• From benito at 8/26/14 2:41 PM
  • cuando saldran las roms android kitkat para el inew advanced!!!! desde hace mmas de un año que nos dan la misma respuesta: "...muy pronto subiremos las actualizaciones..."
  • iNew Mobile:
    Thank you for your mail.
    Any question please tell us.
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• From Rüdiger Mützel at 8/26/14 6:33 AM
  • Hello,
    
    can you please show the link, where the firmware for Inew I 6000 can be updated?
    
    Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Please download here (http://www.inewmobile.com/blog/)
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• From abel at 8/24/14 9:39 PM
  • hello ask specific answer !!! the request for firmware update for the i6000 INEW (advanced) to the android kitkat already made ​​last summer (2013) and may not be able to until now, you repeat the same answer every time the upgrade is requested! !! to units they can do better if they have an efficient sales service. so kindly tell us for dates (more or less) the update will be ready. thank you
  • iNew Mobile:
    Thank you for your mail.
    We have send the firmware ROM to you,please check your mail.
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• From RODRIGO at 8/24/14 7:03 AM
  • HOLA PARA QUE FECHAS LANZARAN LAS ACTUALIZACIONES A ANDROID KITKAT PARA EL INEW I6000 MT6589T (ADVANCED))? YA DEBERIAN DE SUBIR LA ROM KIT KAT, QUE ESTA PASANDO!!!
  • iNew Mobile:
    Thank you for your mail.
    When we release the firmware ROM,we will update on our website.
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• From Anthony Mexas at 8/24/14 12:46 AM
  • Hello,
    Can you advice about the needed programs and procedure for firmware update of inew i6000 (2/32 Gb).
    Thanks in advance.
  • iNew Mobile:
    Thank you for your mail.
    We will update on our website,please check our mail.Any question please tell us.
  • Do you find this question helpful?  Yes   No
• From RaserRudi at 8/22/14 10:52 AM
  • I have bought my I6000 phone a month ago.
    Since the beginning it does weird things. An average of 2 to 5 times a day.
    The screen trembles, freezes, or opens applications at will. When it does these things, there is not much I can do. - If I touch an icon on the screen it opens other apps, looks like the touch screen is confused.
    I deactivate Automatic Google voice typing an average of 15 times a day. It always switches back on.
    Maybe this is one of the problems. (Settings > language & input > Automatic Google voice typing)
    Sometimes it’s freaking out to an extent that I can’t even restart it, or switch off. I have to remove the battery.
    It also happens that it reboots/restarts itself.
    Others suggested using it with one SIM card only. It did not make a difference.
    I have done Factory data reset, cleared and deleted the hell out of it. Did not make a difference.
    Today I had to remove the battery twice. It froze when a call came in, but the vibration did not even pause just went on forever.
    
    A shame that such a beautiful mobile phone as many hardware or software problems.
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number? Our after sale service will contact you soon.
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• From Rםמןא at 8/22/14 4:11 AM
  • Ihave the i6000 for a month and suddenly i can not connect through the Data,i can connect only through wifi-how can i fix the problem?
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?Please try reset your phone.
  • Do you find this question helpful?  Yes   No
• From Rüdiger at 8/21/14 7:27 AM
  • Hello,
    
    is it possible to download, or get from you the user Manual for Inew i6000?
    
    Thanks in advance for support
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone come with English Manual.
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• From Ifty at 8/20/14 9:48 PM
  • where can I buy these cellphone?
    iNew I6000 Advanced Full HD Android Quad Core Mobile Phone RAM 2GB Dual Camera 32GB? or Xiaomi Mi3 2GB RAM 16GB ROM 5-inch IPS 2.3Ghz quad-core 13MP Camera WCDMA??
  • iNew Mobile:
    Thank you for your mail.
    We have iNew I6000 Phone in stock and ready to send.
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• From Doreen at 8/19/14 12:09 AM
  • When I first bought my inew i6000 phablrt everything was working great Now it keeps saying no service When I take sim card out and put in my old phone it works Very frustrating as I bought the phablet because it had phone If somebody can help would be much appreciated THE PHONE WAS MAKING CALLS WITHsame simcardfor three weeks and just stopped working in the inew i6000
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.
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• From Doreen at 8/18/14 3:56 PM
  • When I first bought my inew i6000 phablrt everything was working great Now it keeps saying no service When I take sim card out and put in my old phone it works Very frustrating as I bought the phablet because it had phone If somebody can help would be much appreciated THE PHONE WAS MAKING CALLS WITHsame simcardfor three weeks and just stopped working in the inew i6000
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Peter Ori at 8/14/14 5:39 AM
  • When will the inew i6000 be available in black?
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone White and Black Color version is in stock and ready to send.
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• From Ana at 8/10/14 4:07 AM
  • "Please download the firmware ROM here (http://www.inewmobile.com/blog/)"
    Damn this is all in chinese. Put them in english at least!
    Have a horrible service after sale. Think that most customers are not Chinese. How can you have not yet placed information and updates in English! I want update the firmware
  • iNew Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you,please check your mail.
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• From tina at 8/7/14 9:59 AM
  • what mobile network can I get phone service through? metropcs tmobile etc?
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone are unlocked Android Smart Phone,support working WCDMA and GSM network.
  • Do you find this question helpful?  Yes   No
• From Harry at 8/7/14 5:01 AM
  • Although I did not touch anything, i6000 acted as if someone touching several spots of bottom of the touch screen continuously. If became very unstable.
    Please how to solve this problem.
    
    I tryed to reset the i6000. However i6000 does not have a reset button on Setting.
    
    Please let me know whether it's hardware problem or software problem; and how to solve this problem.
  • iNew Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you,please try update the firmware ROM.
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• From Huszar Istvan at 8/2/14 8:07 AM
  • I have Inew i6000advanced brand new never used phone
    first use does not recognize sim card
    I tried another sim card but does not recognize
    I checked, the card is in a good position
    Battery on ,Power on and nothing
    The phone turns on, wifi works sdcard works, but does not recognize the normalSIM and microSIM
    
    What do I do?
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?Our after sale service will contact you soon.
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• From Anthony Mexas at 7/30/14 8:12 AM
  • Where i can download new firmware for my iNew i6000+.
    Is there any link inside your official page?
    
    Thanks in advance.
  • iNew Mobile:
    Thank you for your mail.
    Please download the firmware ROM here (http://www.inewmobile.com/blog/)
  • Do you find this question helpful?  Yes   No
• From maxi at 7/23/14 1:29 AM
  • Goodmorning. Can you recommend me compatible bluetooth devices for inew i6000?? Thank you..
  • iNew Mobile:
    Thank you for your mail.
    iNew I6000 Phone build in Bluetooth 4.0
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• From Raff at 7/15/14 6:24 AM
  • Could you please tell me where I can download the latest English ROM for this model. And some instructions to how to root the phone. Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Please check it here (http://www.inewmobile.com/blog/)
  • Do you find this question helpful?  Yes   No
• From Simon Frederick at 7/12/14 2:14 AM
  • I will ask my question in private first,before i go public
    
    my phone never comes on now, battery is fully charged
    
    I have always had trouble with my iNew I6000 Phone , since i got it from you
    
    i have tried my best
    
    i have tried everything nothing works, now
    
    my PC will is not recognizing my inew i6000 ,, did try driver "nothing"
    
    Is their any new driver's..
    
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From alex at 6/29/14 9:36 PM
  • the phone is really great, especially at the price. but I really do think you should upgrade Android to KitKat. thanks in advance ;)
    
  • iNew Mobile:
    Thank you for your mail.
    When we release the latest firmware,we will update on our website.
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• From Ana at 6/29/14 11:26 AM
  • I want the new firmare but the web page is in chinese and i cant make the download. Can you please change that. And also should provide instructions. If I make the change I lose everything in this mobile phone? and in the memory card?
  • iNew Mobile:
    Thank you for your mail.
    We will release the update guide on our website.
    For the firmware update,the data will be lose you setting.
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• From Joi'dan at 6/28/14 8:35 AM
  • How do I screenshot with my iNew I6000?
  • iNew Mobile:
    Thank you for your mail.
    Please hold the power button and volume - button at the same time.
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• From Ed M. at 6/26/14 10:34 AM
  • I asked a question regarding the volume on the earpiece and you gave me an answer that does not apply to the question can you please review the question from June 21st
    
  • iNew Mobile:
    Thank you for your mail.
    We will udpate the firmware ROM on our website.
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