iNew I2000 5.7 Inch HD IPS Screen Quad Core Android 4.2 Smart Phone Black

Questions on iNew I2000 5.7 Inch HD IPS Screen Quad Core Android 4.2 Smart Phone Black

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• From chevre at 10/12/14 12:51 PM
  • Hi i bought one i2000 and i can't start it, i searched on internet and people tell me to flash a ROM i found a ROM (not here because links are broken) but i can't put it in the phone, i allways have an error enable DRAM FAIL. I bought this phone new, in box with the accessories 3 weeks ago and i can't use it, could you please help me, contact me in order to run my phone.
    thanks
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reset your phone.
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• From TAMMY at 9/4/14 8:11 AM
  • IT IS A NEW PHONE.....BUT THE PHONE SCREEN IS FROZEN AND THE TOUCH PAD IS NOT WORKING... HOW CAN I FIX THIS?...
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From shahram at 8/30/14 11:56 PM
  • I have I new i2000 android4.2.2 and shows Persian SMS unread able I think your room has problem with Persian and Arabic language . In language setting you can see that
  • iNew Mobile:
    Thank you for your mail.
    iNew I2000 Phone support Arabic Language.
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• From chouchouille28 at 8/22/14 11:11 AM
  • an other question
    
    when i go to download on your site, i push download on "i2000 Quad-core 4.2version" and The page cannot be found
    can you correct this problème
    
    cordialy
    
    chouchouille28
  • iNew Mobile:
    Thank you for your mail.
    When we release the firmware ROM,we will email you.
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• From chouchouille28 at 8/22/14 10:28 AM
  • are you sure to phone size ?
    
    because you say "iNew I2000 Phone Size: 147.2*79.5*9.7mm"
    and an other site say "Dimension: 15.8cm x 8.5cm x 0.97cm"
    
    so that is the question
    
    cordialy
    
    
    chouchouille28
  • iNew Mobile:
    Thank you for your mail.
    We will update the full specs on our website.
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• From shah at 8/10/14 6:53 AM
  • hi is WIFI direct anable?
    
  • iNew Mobile:
    Thank you for your mail.
    iNew I2000 Phone do not support WIFI direct.
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• From Raúl at 7/30/14 8:32 AM
  • will have touch screens, mine broke and do not know where to look
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us?We will check it for you soon.
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• From Leonardo Soto at 7/21/14 4:45 PM
  • how root 4.2.2 firmware
  • iNew Mobile:
    Thank you for your mail.
    We will update on our website,please check our mail.
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• From shah at 7/5/14 9:01 AM
  • hi
    1- can 1080p record?
    2-OTG support?
    3-
  • iNew Mobile:
    Thank you for your mail.
    iNew I2000 Phone support 720P record and support OTG function.
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• From jangel at 7/1/14 9:40 AM
  • I've a I2000 white and it don't have gps external antenna, only into mobile join the indoor board. My GPS don't work with Android 4.2.1 kernel 3.4.5 from factory more than one year.
    What I do? and always yours responses finish with 'we will release on our website' but Can you type explicit this website path? http://......
  • iNew Mobile:
    Thank you for your mail.
    inew I2000 Phone build in GPS,please download maps from Google Play Store.
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• From mark at 5/22/14 10:30 AM
  • My inew i2000 is not letting me on the internetn. My data is on
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reset your phone.
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• From Claudiu at 5/19/14 1:55 AM
  • Please upload android 4.2.2 software for Inew I2000.I briked my phone and I need android 4.2.2 software version.Thanks.Upload urgently.
  • iNew Mobile:
    Thank you for your mail.
    We will update the firmware ROM on our website.
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• From Severin Kunz at 5/16/14 8:49 PM
  • Hello
    IN bought an i200 from antelife. But The phone has a Problem, it has only 2 gb intern al Storage instead oft 8! IN can not usw a phone Wirth only 2gb intern al Storage, I bought it cause it has 8!
  • iNew Mobile:
    Thank you for your mail.
    Please install the apps to your ROM or SD card.
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• From X3NEIZES at 5/14/14 6:34 AM
  • Please reupload the stock rom: 20130301 http://www.inewphone.com/sscwbp/uploads/file/cxq.zip
    
  • iNew Mobile:
    Thank you for your mail.
    We will update the ROM on our website.
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• From Cian at 4/26/14 10:42 AM
  • Hi, I have cracked the glass of my inew i2000. The touch screen works but the front camera no longer does. The phone has also become slightly glitchy, and the earphone input is also damaged, is it possible to send back for fixing ? Also, are there stronger, more supported cases available for the phone ? To help in case it is dropped. Thanks
  • iNew Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From Stan van Hoorn at 4/14/14 10:58 AM
  • i can not send to you, because it will be gone to long and i can't miss my phone
  • iNew Mobile:
    Thank you for your mail.
    Our after saler service will contact you soon.
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• From stan at 3/31/14 10:56 AM
  • Only the Glass screen is broken
  • iNew Mobile:
    Thank you for your mail.
    Please send back to us and our engineer will change it for you.
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• From stan at 2/19/14 1:32 AM
  • Can i buy new screen, mine is broken
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us jus the Glass or the LCD Screen?
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• From pheny at 1/27/14 2:24 AM
  • My i2000 phone droped and the screen is cracked. But it is still working and the touch sensitivity is fine.. Where can i get the repairs,I have checked all over in Botswana but they do not have the parts for the phone.
  • iNew Mobile:
    Thank you for your mail.
    We will release inew mobile accessories on our website.
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• From balazserno at 11/6/13 11:04 AM
  • Hi Dear iNewmobile,
    
    Please inform if i2000 model supports USB OTG host or not. The phone does not recognize the flash storage.
    The USB OTG checker on Play Store says the phone supports OTG.
    
    How to enable it?
    
    Thanks
    
    Brgds
  • iNew Mobile:
    Thank you for your mail.
    We will release the fully test on our website,
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• From Dmitry Kozlov at 11/3/13 6:12 PM
  • Hello,
    I need Inew I2000 mobile phone touch panel with this Gorilla Glass, as the screen on mine has broken.
    Please advise the price and opportunity to order such replacement part.
    Also there is a self made GPS antenna, as the manufacturer did not fix it into the phone - I can send the foto to show the place it is to be installed.
    Thanks in advance!
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I200 Glass Screen on our website.
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• From Dmitry Kozlov at 11/1/13 12:04 PM
  • I smashe a glass on my Inew I2000 and now need to replace it. Is it possible to order a replacement kit for Inew I2000 touch panel? How can I do it and how much it costs.
    In addition, there is a problem with radio module in working with 3G and GSM networks at the same time, I need to keed 3G off, as the connection is alway lost either during a talk, or during dialing a number.
    You wrote that you would release new firmware for Ine I2000 quad core, buth the links do not work - it show an error on the page of download
    This is the link from your website and it does not work!!!
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest firmware download on our website.
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• From Evelyn at 10/27/13 2:56 AM
  • thank you. but I can't find the ROM on the site. can you show me the link to it?
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I2000 on our website.
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• From anka at 10/24/13 4:52 AM
  • Hello.. this phone is very very nice and it has many applications .. i want this phone , but I live in Romania. What is the shipping cost for inew i2000 to Romania?
  • iNew Mobile:
    Thank you for your mail.
    We support free shipping to Romania.
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• From Vinigas at 10/20/13 7:00 AM
  • I bought iNew i2000. Inserted new 16GB TF card, but phone is only compatible with 2.5GB and some files in TF card getting crashed if used more than 2.5GB space. It's not TF card problem. I have "i2000 Quad-core 4.2version" ROM from your website Download page.
  • iNew Mobile:
    Thank you for your mail.
    Please wipe the TF Card Gold Chip.
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• From evelyn at 10/6/13 11:44 AM
  • I rooted and deleted the built-in fm radio. what can I do to get it back? can't find an app to listen to real cm radio.
    thanks
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I2000 ROM on our website.
  • Do you find this question helpful?  Yes   No
• From Antonio at 9/19/13 7:00 PM
  • Hi good morning .. Would want to ask two questions. How I can get a battery for the model and how it could Inew I2000 update the cpu quad core because the instructions are in Chinese.
    
    Greetings and thanks
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I2000 Battery on our website and we will release the firmware update guide on our website.
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• From Elyasaf Hassan at 9/19/13 10:57 AM
  • Hi.
    I want to order one to Israel, and I have 2 question.
    1. After how many days will I get the phone?
    2. If I will buy one - Can you send a receipt for 60$ instead 200$ because of the customs?
  • iNew Mobile:
    Thank you for your mail.
    You will got your package in 5-7 days around by Express shipping to Isreal.
    We will print your package value under 60USD.
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• From Elyasaf Hassan at 9/19/13 10:56 AM
  • Hi.
    I want to order one to Israel, and I have 2 question.
    1. After how many days will I get the phone?
    2. If I will buy one - Can you send a receipt for 60$ instead 200$ because of the customs?
    
    TNX - Elyasaf
  • iNew Mobile:
    Thank you for your mail.
    You will got your package in 5-7 days around by Express and we will print your package value under 60USD.
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• From PaPer at 9/14/13 7:07 PM
  • Hello!
    
    When Will be the Black One iNew I2000 in Stock Again?
    
    And, how much it costs the shiping to Spain?
    
    Thank you!
  • iNew Mobile:
    Thank you for your mail.
    Now we do not have inew i2000 black version in stock,The white version is in stock and ready to send.
    The shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Dania at 9/13/13 6:51 AM
  • I would like a better cover for my INew i2000 latex gel it , how long it takes for USA
  • iNew Mobile:
    Thank you for your mail.
    You will got your package in 3 business days around by Express.
  • Do you find this question helpful?  Yes   No
• From Dania at 9/13/13 6:48 AM
  • I would like a better cover for my INew l2000 latex gel it , how long it takes for USA? thank's
  • iNew Mobile:
    Thank you for your mail.
    You will got your pakcage in 3 business days around by Express.
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• From ERMAN ERTEN at 8/30/13 7:18 PM
  • ı have downloaded both firmwares of my mobiles but ı dont know how can ı ubdate them could you pls tell me simply in english?
  • iNew Mobile:
    Thank you for your mail.
    We will release the firwmare update guide on our website.
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• From torokmate at 8/20/13 5:01 AM
  • Dear INEW!
    
    I got an I2000 phone and the autofocus is not operating. It seems like the focus in MACRO mode at all time. What should I do with it? Best regards
  • iNew Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reset your phone.
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• From besbes at 8/19/13 3:14 AM
  • Pls e-mail me when inew i2000 is in stock. Thanks
    and priceshipping in french
    thank you
    sam
  • iNew Mobile:
    Thank you for your mail.
    INEW I2000 Mobile Phone is in stock and ready to send,the shipping cost to France is 12.4USD.
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• From Cecilia Kriegler at 8/19/13 12:22 AM
  • Hi
    Do you have handsfree sets (earphones) for the i2000? I would like to order 2 extra sets, mine broke.
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I2000 Mobile Phone sets on our website.
  • Do you find this question helpful?  Yes   No
• From robert at 8/17/13 4:39 PM
  • You have to give original factory rom for e2001v21,
    20130428_e2001v21_v89_cxq
    
    I want to go back to original rom, not the new one. please do not give new rom, but old one.
  • iNew Mobile:
    Thank you for your mail.
    We will update the old ROM on our website.
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• From Yiğit Altınışık at 8/16/13 1:17 AM
  • Please send me an e-mail when inew i2000 is in stock. Thanks...
  • iNew Mobile:
    Thank you for your mail.
    INEW I2000 Mobile Phone is in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Karl-Heinz Baratheon at 8/15/13 9:06 AM
  • Hi, do you have another model which support 850/1900 3G (american) bands? Thanks.
  • iNew Mobile:
    Thank you for your mail.
    inew mobile support 3G 850/1900MHz.
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• From Prato at 8/15/13 1:03 AM
  • could yuo tell me if you have inew i2000 in stock now? how many time will keep to arrive in Italy by DHL? and i6000 when it will be available?
    thanks
  • iNew Mobile:
    Thank you for your mail.
    INEW I2000 and I6000 Mobile Phone is in stock and ready to send,you will got your package in 3-5 business days around by Express shipping to Italy.
  • Do you find this question helpful?  Yes   No
• From gerryg at 8/14/13 8:51 PM
  • How much is DHL shipping cost to Italy?
    Can you please email me when inew i2000 phone is in stock?
    thanks
    Gerry
    
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Italy is 12.4USD and INEW I2000 Mobile Phone is in stock and ready to send.
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• From JUANJO at 8/12/13 5:00 PM
  • Hello, I bought to Antelife from Spain one Inew 2000 black and the GPS does not work at all. It has not the antenna. Antelife does not send to me that antenna. Please, can you help me
  • iNew Mobile:
    Thank you for your mail.
    We will check with the reseller for you,any question please tell us.
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• From diego at 8/11/13 7:48 PM
  • i bricked my inew 2000, im trying to flash it with the stock rom but it still says
    s_ft enable dram failed
    is there anyway to fix this?
    please help
  • iNew Mobile:
    Thank you for your mail.
    You do not have reflash the firmware success,please reflash the firmware,any question please tell us.
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• From Diego at 8/11/13 7:37 PM
  • How do I have to do to send the phone back to you guys so you can check it. I flashed the phone and now it's not bootting up.
    How much would it cost?
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us your order number? We will check it for you and change a new one for you.
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• From William Nespereira at 8/6/13 6:35 AM
  • gentlemen appreciated own a mobile INew i2000, which tells me I require is the code to access this service mode, since the code *#*#7378423#*#* does not allow entering service mode mobile
  • iNew Mobile:
    Thank you for your mail.
    Can you tell us more details about your mobile phone? We will check it for you soon.
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• From sagar choudhary at 8/3/13 10:37 PM
  • shipping cost in india punjab
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From dima at 8/3/13 8:16 AM
  • Which is the resolution of video filmed with iNew I2000 5.7 Inch HD IPS Screen Quad Core Android 4.2 Smart Phone Black? Thanks.
  • iNew Mobile:
    Thank you for your mail.
    INEW I2000 Mobile support 1080P Video Playing.
  • Do you find this question helpful?  Yes   No
• From Caio at 8/1/13 3:10 PM
  • I wanna know why does it take longer to ship to Brazil and Italy.
    And how much it costs to ship to São José dos Campos, Brazil? The zip code is 20270-270
  • GHDeal:
    Thank you for your mail.
    The shipping cost to Brazil is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Billy Miller at 7/29/13 3:19 AM
  • The smartphone is a inew i2000 quad core white smartphone. My parents bought it for my 19th birthday. The phone is acting up and I don't know why. It reboots all the time every couple of minutes. I tried different batteries but it still doesn't fix it. I only had it for a couple of days and now it won't even turn on anymore. I need to get a replacement i2000 but I don't have a receipt, because it was a gift. I have proof of the phone because I have the serial number for the phone:
    
    IMEI1: 351816898975937
    
    IMEI2: 351816898975945
    
    Can you just ship me out a new one because returning mine for an exchange would take to long because I live in USA and I don't want them find out.
    Thanks so much I really hope you can help me, if you can send me a replacement I'll be grateful. When I get a reply back from you I will give you my address for shipping. If you could help me that would be amazing.
    
    Thanks again, Billy Miller
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will check it for you,do not worry,if still do not work,we will change a new one for you.
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• From William Nespereira at 7/25/13 6:33 AM
  • I wonder if you have this smartphone will make you the OS upgrade to Android 4.3?
  • iNew Mobile:
    Thank you for your mail.
    When we got the latest Android 4.3 OS firmware,we will release on our website.
  • Do you find this question helpful?  Yes   No

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