iNew I4000HD 5 Inch Quad Core Unlocked Android SmartPhone Dual Camera Black

Questions on iNew I4000HD 5 Inch Quad Core Unlocked Android SmartPhone Dual Camera Black

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• From raul at 1/14/14 12:08 AM
  • My display are broke, what can I do?
  • iNew Mobile:
    Thank you for your mail.
    The Glass or the LCD Screen?
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• From Kallia Varsama at 1/4/14 3:04 AM
  • Shipping is free to Greece as I understand from the site however what happens with the customs office. Do you send the parcel as gift to avoid customs fee?...
    
    Thank you
  • iNew Mobile:
    Thank you for your mail.
    We will print your package value under 50USD.
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• From Filippo Mazzantini at 1/2/14 4:22 AM
  • My i4000HD just received (30/12/2013) never started: after the first jingle and "fireworks" shut down immediately. When I connect to the AC Power it does the same rebooting infinevely.....
    I try to remove the battery and reset the phone: nothing.
    Please help!!
  • iNew Mobile:
    Thank you for your mail.
    Our engineer will contact you soon.
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• From Elzars at 12/21/13 1:04 AM
  • I need ADB USB Driver to use debugging. Where I can to download it?
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest drives on our website.
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• From Jesús Pérez at 12/9/13 2:29 PM
  • Hi,
    I want to update the firmware in the page: http://pan.baidu.com/share/link?shareid=414382404&uk=4213659546, but everything is in chinesse and there isn't any instruction about how to download and install the new firmware. Please, could you help me?
    Thanks
  • iNew Mobile:
    Thank you for your mail.
    We will release the English Firmware update guide on our website.
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• From Ricardo Ferreira at 12/6/13 1:49 AM
  • I found during research the I4000 with 13M Pixels camera and 32GB storage.
    Are you going to sell this?
  • iNew Mobile:
    Thank you for your mail.
    Please check INEW V3,the latest upgrade version (http://www.inewmobile.com/inew-v3-octa-core-mtk-mt6592-android-smart-phone-dual-camera-wifi-gps.html)
  • Do you find this question helpful?  Yes   No
• From Nadin at 12/5/13 8:35 AM
  • case included? how many batteries included? what capacity?
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Phone come with one battery and we will send case as a gift for you.The capacity is 1750mAh.
  • Do you find this question helpful?  Yes   No
• From Tomasz at 12/3/13 2:45 AM
  • iNew i4000T Smart Phone 5.0 "FHD Screen 13.0MP Camera Android 4.2 Quad Core 1.5GHz 2GB RAM MTK6589T 32 GB ROM
    Is this model is available for sale in the shop.
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Phone CPU up to MTK6589T Quad Core 1.5GHz.
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• From [email protected] at 11/25/13 7:51 AM
  • hello I broke the glass of the display how do I replace it i have a I4000 white thank you
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I4000 Screen on our website.
  • Do you find this question helpful?  Yes   No
• From Semen Paltsev at 11/19/13 8:48 PM
  • Hello. I got I4000 a week ago. Very good smartphone. Work and is not buggy. If you listen to the music and call, it is enough for 2 days. With the Navigation works 4 hours(GPS+ Internet). I have 2 questions: 1. Where the battery 2500 mA? The phone came with 1700 mA battery; 2. If you put the Russian language, it remains 3 Chinese app. What is this app?
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website.
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• From Luis Enrique Covarrubias Arreola at 11/13/13 7:57 PM
  • this phone has installed the Spanish language?
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000HD Phone pre-installed with Spanish Language.
  • Do you find this question helpful?  Yes   No
• From iOSHater at 11/13/13 5:20 AM
  • I am interested in updates of this phone. How will be distributed upgrade to Android 4.4 and when will be available. I am also interested which generation of Gorilla Glass is in this phone.
    
    Thank you in advance for response.
  • iNew Mobile:
    Thank you for your mail.
    When we got the latest fimrware update,we will release on our website.
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• From jakub wlodarczak at 11/11/13 1:16 AM
  • can u tell me if the memory card that is on this page will suit to this phone as extended memory card
  • iNew Mobile:
    Thank you for your mail.
    Yes,you can order external SD card.
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• From Richard Wolfson at 11/8/13 6:30 PM
  • I am interested in buying your INew 4000 1.5ghz and would like to confirm that the mobile is compatible with the Australian carriers Optus and Telstra and will work without modification? I have seen one or two comments on line about conflicts with the sim MME faults so sim cards will not work?
    
    I look forward to hearing from you
    
    Richard
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000HD Phone are unlokced Android Smart Phone,support GSM 850/900/1800/1900MHz and WCDMA 850/2100MHz.
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• From jakub wlodarczak at 11/8/13 6:17 PM
  • i would like to know how much is for shipping to UK and how much will be for custom tax for inew i400?
  • iNew Mobile:
    Thank you for your mail.
    We support free shipping to UK ,we will print your package value under 50USD,but we are not sure about your local customs.
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• From bfabfa at 10/31/13 12:10 AM
  • Help Me
    MTK6589 Quad Core CPU Firmware Update Tool and Update Guide
    it is official and tested? because I have had no problems. I brikk smartphone and
    has been restored with the Vers, original 4.2.1.
    The new rom is ok? . The tools is ok? At Shopngo have told me that it does not work. You should expect a new firmware?.
  • iNew Mobile:
    Thank you for your mail.
    We have fully test before update.We will release the latest firmware update on our website.
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• From shaheed at 10/30/13 3:25 AM
  • Phone claims to have gps but it does not work. Downloaded an app and it says that phone does not have magnetic / orientation sensor or the sensor might have a sensor error.
    The firmware on their stated blog site is in chinese and even after google translate some parts are still not in english in order to proceed with the update and this is quite frustrating.
    Could you please put the english version firmware for inew 4000 asap,thanks.
  • iNew Mobile:
    Thank you for your mail.
    You need root your inew i4000 phone,we will release the latest firmware and the root guide on our website.
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• From bo at 10/30/13 1:28 AM
  • what is the SAR value of this phone? is it under 0.7 w/kg?
    
  • iNew Mobile:
    Thank you for your mail.
    Yes, 0.61w/kg.
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• From Víctor at 10/16/13 12:55 AM
  • Hola me podrían confirmar la bateria de i4000 1750 o 2500 mAh. Por otro lado saber si la memoria interna es de 8 o 16G y por untimo consultar si el teléfono incluye 1 o 2 baterías y si tiene funda y protector de pantalla.
    
    Gracias
  • iNew Mobile:
    Thank you for your mail.
    We will release fully specs on our website.
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• From marco at 10/14/13 7:27 AM
  • I would like to have a detailed guide to upgrade the firmwere in English at least I can translate it into italiano.grazie
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I4000 Firmware update guide on our website.
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• From ali at 10/10/13 11:54 AM
  • hi
    the size of internal memory is 16g or 8 g?
    
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 HD Phone is 16GB Storage.
  • Do you find this question helpful?  Yes   No
• From Carol Jackson at 10/5/13 3:51 PM
  • I am frankly confused about the bands you say this phone supports. As posted on the manufacturer's web site, the iNew 4000 should support bands WCDMA 850 & 900MHz/1900/2100MHz and GSM 850/900/1800/1900. Why then do you say this phone only supports WCDMA 850/2100?
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Phone support WCDMA 850/2100MHz.
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• From Maxime at 10/5/13 6:06 AM
  • Do you sell different version (WCDMA frequencies) depending on the destination ? Or do you sell the same everywhere ?
  • iNew Mobile:
    Thank you for your mail.
    We will release the full specs on our website and INEW I4000 support WCDMA 850/2100MHz.
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• From marco at 9/27/13 2:58 AM
  • hi, if you put at the disposal of your customers an update file, you must also make sure that we can get it. It is now some time I try to download the firmware but is always corrotto.Potete check if the source is always right?? thanks
  • iNew Mobile:
    Thank you for your mail.
    We will print your package value under 50USD,out price is FOB price,we are not sure about your local customs.
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• From marco at 9/26/13 7:50 AM
  • Hello, you can update your phone with root permissions??
  • iNew Mobile:
    Thank you for your mail.
    We will release the firmware update guide on our website.
  • Do you find this question helpful?  Yes   No
• From Ren at 9/25/13 2:10 AM
  • When will you have the firmware available to fix problems with the i4000?
    
    my phone
    Changes ringtone randomly.
    gps and magnectic sensor do not work.
    power saving on off works randomly.
  • iNew Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From david at 9/24/13 2:31 AM
  • sorry. my question was not clear. I wanted to ask:
    are you intending to translate the MTK6589 Firmware Update Tool and Update Guide to english, for all of your worldwide customers?
  • iNew Mobile:
    Thank you for your mail.
    We have relese the tools on our website,please check our website.
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• From david at 9/21/13 1:55 AM
  • are you intending to translate the MTK6589 to english, for all of your worldwide customers?
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Phone come with English Version.
  • Do you find this question helpful?  Yes   No
• From Nick at 9/20/13 9:03 AM
  • Hi,
    I have this superb Phone but had already a little accident. The screen is busted, can I order a new screen?
    Thnx from the Netherlands!
  • iNew Mobile:
    Thank you for your mail.
    Can you take some pictures for us ? We will check it for you soon.
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• From Maxim Ceban at 9/19/13 7:15 AM
  • Please update the Firmware.
    in this file is the wrong firmware. it is for M1 model.
  • iNew Mobile:
    Thank you for your mail.
    We will update INEW M1 Firmware on our website.
  • Do you find this question helpful?  Yes   No
• From Robert at 9/19/13 1:45 AM
  • Hello,
    Pls advise if iNew i4000HD includes an English manual.
    
    On 27/8 ref iNew i3000 I asked about this and you replied yes, but I am not
    clear if this also applies for i4000HD and a manual is not mentioned on your specification.
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Phone come with English Manual.
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• From Bfabfa at 9/17/13 12:54 AM
  • How do I update the firmware I4000.zip?
    And 'ready guide?
  • iNew Mobile:
    Thank you for your mail.
    Please download the firmware here (http://www.inewmobile.com/blog/)
  • Do you find this question helpful?  Yes   No
• From C.J. at 9/16/13 11:07 AM
  • I'm in the US and need WCDMA 850/1900 to support AT&T 3G. Does this phone support WCDMA 850/1900?
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000HD support 850/2100MHz WCDMA.
  • Do you find this question helpful?  Yes   No
• From ASHLEY DAVIDSON at 9/8/13 6:18 PM
  • Does the I4000 support the Hebrew language ?
    DOES IT SUPPORT HSDPA?
    DOES IT HAVE A 65869T PROCESSOR?
    
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 do not pre-installed with Hebrew language and support HDSPA.
    INEW I4000HD CPU up to MTK6589T.
  • Do you find this question helpful?  Yes   No
• From bfabfa at 9/6/13 9:13 AM
  • Are you ready for the guide to upgrade the firmware of my INEW 4000?
    Thank you.
  • iNew Mobile:
    Thank you for your mail.
    Please check (http://www.inewmobile.com/blog/)
  • Do you find this question helpful?  Yes   No
• From Mario Ruoppolo at 9/5/13 7:05 PM
  • for an inew i4000 how much cost fee shipping for Italy with dhl and ems?
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Italy is 12.4USD.
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• From Antonio Cesar at 9/4/13 12:42 PM
  • Friend, when purchasing a INew i4000 you could send a battery as a gift and a cape?.
    I await response.
  • iNew Mobile:
    Thank you for your mail.
    We will send a car charger,stylus and leather case.INEW I4000 come with 2 batteries.
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• From Antonio Cesar at 9/2/13 7:50 PM
  • friend, I wonder if you guys send tel INew i4000 for Brazil.
    I want to get one.
    if you guys enviaam, send the value with shipping.
    I await urgent reply.
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Brazil and the shipping cost is 12.4USD.
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• From Antonio Cesar Melo Costa COSTA at 9/2/13 7:11 PM
  • AGUARDO UMA RESPOSTA
    PROCUREI SABER QUAL O VALOR DE ENVIO DE 01 APARELHO INEW I4000?
    AGUARDO REPSOTA UIRGENTE.
    
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000 Mobile Phoen is in stock and ready to send,the shipping cost is 12.4USD.
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• From Radim Glotko at 9/1/13 6:47 PM
  • Hi. Would you buy 2 x 2500mAh Li-Poly Battery to the iNew i4000.What you give me a price? Thank you for the speedy and pleasant response. Sincerely, Radim Glotko, Czech Republic
  • iNew Mobile:
    Thank you for your mail.
    We will release INEW I4000HD Battery on our website.
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• From Pelayo Peñarroya at 8/31/13 6:51 AM
  • When is the guide comming out??
  • iNew Mobile:
    Thank you for your mail.
    Our engineer are working on the guide,when we got the latest guide,we will update on our website.
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• From antonio sica at 8/30/13 7:26 PM
  • when i recieve my parcel (inew i4000hd) i have to pay duty in italy,will you print my package value under 50 usd as a gift ?
    
  • iNew Mobile:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
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• From Václav at 8/28/13 11:27 PM
  • Hello, I am interested in your device inew and 4000 full hd. and i want to ask if I would work with us in the Czech Republic, if the Czech language in mobile thank you for your answer
  • iNew Mobile:
    Thank you for your mail.
    We support shipping to Czech Republic and INEW Mobile Phone support worldwide using.
    INEW I4000 Mobile Phone support Czech Language.
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• From Gonzalo Sepulveda Huez at 8/28/13 9:17 PM
  • The band 3G:WCDMA only works on 850/2100MHz frequency or also frequency 900/1900mhz???. Please confirm.
  • iNew Mobile:
    Thank you for your mail.
    yes,Inew i4000 mobile Phone support 900/1900MHz.
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• From Braccini Federico at 8/25/13 7:15 PM
  • Where can i download the latest i4000 firmware?
    Thanks
    
  • iNew Mobile:
    Thank you for your mail.
    Please download the firmware here (http://www.inewmobile.com/blog/)
  • Do you find this question helpful?  Yes   No
• From Ian at 8/23/13 2:37 AM
  • Hi can you tell me what the differences are between the INew 4000 HD and the INew 4000 Full HD, other then the Full HD, and what difference does the full HD make? they both have very similar details, are the both capable of portable hotspot ?
    Cheers Ian
  • iNew Mobile:
    Thank you for your mail.
    This is INEW I4000 Mobile Phone white and black version.
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• From Tiago Pereira at 8/20/13 3:42 PM
  • Can you tell me how i conect this amazing smartphone to my TV via HDMI??
    i cant find....tell me how please
  • iNew Mobile:
    Thank you for your mail.
    INEW I4000HD do not build in HDMI port.
  • Do you find this question helpful?  Yes   No
• From bfabfa at 8/20/13 12:35 AM
  • Hello ..
    We still have to wait long for the instructions to update the firmware I4000.zip?
    The phone has many problems of stability ... Becomes useless. hurry up!!
  • iNew Mobile:
    Thank you for your mail.
    When we got the latest message from our inew factory,we will update on our website.
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• From luca at 8/19/13 3:15 AM
  • how much is the shipping to Italy? buying two phones the price of shippng is only one'???
  • iNew Mobile:
    Thank you for your mail.
    The shipping cost to Italy is 12.4USD,the shipping cost is 19.1USD for 2 phones.
  • Do you find this question helpful?  Yes   No
• From poul erik at 8/15/13 11:43 PM
  • when i recieve my parcel (inew i4000hd) i have to pay duty in denmark,will you print my package value under 50 usd as a gift ?
  • iNew Mobile:
    Thank you for your mail.
    We will print your package value under 50USD as a gift,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No

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